Glowitt

  • myglowitt@gmail.com
  • +966 55740 43 77
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privacy policy

  1. Introduction Welcome to Glowitt Cosmetics. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website and purchase our cosmetic products.
  2. Information We Collect We collect various types of information to provide our services and improve our website:
  • Personal Information: When you place an order, we collect your Name, Delivery Address (in Riyadh/KSA), Phone Number, and Email Address.
  • Payment Information: As we primarily operate on a Cash on Delivery (COD) basis, we do not collect or store credit card details on our servers.
  • Device & Usage Data: We collect information about how you access our site, including your IP address, browser type, and operating system.
  1. How We Use Your Information We use your data for the following specific purposes:
  • Order Fulfillment: Your name, address, and phone number are used to deliver your cosmetic products.
  • Order Verification (COD): We use your phone number to confirm your order via a call or WhatsApp before dispatching, ensuring a successful delivery.
  • Customer Support: To respond to your inquiries regarding products or returns.
  • Marketing & Improvements: To show you relevant products and improve our website’s functionality.
  1. Cookies and Tracking Technologies We believe in full transparency. We use third-party tracking tools to analyze website traffic and improve user experience. By using our website, you consent to the use of:
  • Google Analytics & Google Tag Manager: To understand how visitors interact with our site.
  • Facebook Pixel & Conversions API (CAPI): To measure the effectiveness of our advertising and show you relevant cosmetic products on social media.
  • Microsoft Clarity: We use Microsoft Clarity to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products and online activity.
  1. Sharing Your Information We do not sell your personal data. However, we share necessary data with trusted third parties solely for business operations:
  • Logistics Partners: Your name, address, and phone number are shared with our courier service in Saudi Arabia to deliver your package.
  • Analytics Providers: Anonymized data is shared with Google and Microsoft for website performance analysis.
  1. Data Security We implement appropriate technical and organizational security measures to protect your data. Our website is scanned regularly for security holes and known vulnerabilities. We use SSL (Secure Socket Layer) encryption to ensure your connection is secure.
  2. Your Rights As a user in Saudi Arabia, you have the right to:
  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data (subject to legal or order fulfillment requirements).
  1. Contact Us If you have any questions about this Privacy Policy, please contact us:
  • Business Name: Glowitt Cosmetics
  • Email: myglowitt@gmail.com
  • Physical Address: As Sulai, Riyadh, Saudi Arabia, Al Zarooni Building, Alawond Al Bariyah Dist
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